Privacy policy

Our Commitment to Your Privacy

At ValleyTori, we value your privacy. We collect only the information necessary to provide our educational kits and online robotics courses. This typically includes your name, contact details, and order information. When specified in surveys, we may ask for extra details to gain a better view of users for improvements. We may ask for optional data like birthdays for advertising, in order to send personalized discounts. You do not need to give us this information and can always request removal. We do not knowingly use your data for 3rd party advertising purposes.

Our Terms of Service (“Terms”) govern your access to and use of the ValleyTori website, online courses, certifications, community features, software/apps, and any physical kits or products we sell (collectively, the “Services”).

Minimal Use of Cookies
Our website uses primarily essential cookies to enhance your browsing experience, such as maintaining your session and saving your preferences. Please note that we do use cookies for site analytics. We also frequently update or tweak our website and courses, so if you are interested on what we are currently putting on your device, you can always try out your browser's developer window and select the cookies tab. Cookies information is available on our cookies page.


How Your Information Is Used
We use your information exclusively to process orders, provide course access, and offer customer support. Your data is may be used to see what needs to be improved the most and for analytics, but we will not sell your personal information.


ValleyTori operates an online educational platform, and is based in San Jose, California, USA.
If you do not agree with our privacy policy, do not use our services.

Last updated: January 30th, 2026
If you have questions, please contact us at [email protected]

1) Information We Collect

 We may collect information you provide, such as:

- Name and email address
- Account login information
- Support messages and communications
- Information you submit in discussions or reviews (if you chose to interact with the community)
- Birthday and other provided advertising details
- Survey information
- Statistics and site/content interactions

Payment Note: If you purchase content, payments are processed by third-party payment providers. We generally do not store full payment card numbers or financial information.

1.1) Information CollectedAutomatically

We may collect certain data automatically, such as:

- IP Address (approximate location may be inferred)
- Device/browser information
- Pages views and basic usage events
- Cookies and similar technologies (see Cookie Policy)

We aim to keep analytics non-invasive and focused on improving reliability and learning experience.

2) How We Use Information

 We use personal information to:

- Provide and operate the Services (accounts, enrollments, access)
- Process purchases and prevent fraud/abuse
- Respond to support requests
- Moderate discussion/reviews and maintain community safety
- Improve performance, usability, and course quality
- Gauge our current userbase
- Comply with legal obligations

3) Legal Bases (EEA/UK Users)

 If you are in the EEA(European Economic Area)/UK, we process personal data under legal bases such as:

- Contract (to provide course/services you request)
- Legitimate interests (security, preventing abuse, improving Services)
- Consent (for certain cookies/optional features where required)
- Legal obligation (Tax, compliance, lawful requests)

4) Sharing and Disclosures

 We may share information with:

- Service providers (hosting, analytics, email delivery, support tools)
- Payment processors (to complete transactions)
- Legal authorities if required by law or to protect safety and rights

We do not sell personal information

5) Visibility

 If you post in discussions or leave reviews, that content may be visible to others depending on platform settings. Please avoid posting sensitive personal information in public areas.

We may moderate or remove content that violates our rules.

6) Data Retention

 We retain information only as long as reasonably necessary for:

- Providing the Services
- Resolving disputes and enforcing Terms
- Meeting legal and accounting obligations

7) Your Rights and Choices

 Please read and understand this section.

7.1) General Choices

You can request access, correction, or deletion of certain data by contacting us.

You can control cookies via browser settings and (where applicable) consent tools.

7.2) EEA/UK Rights

Depending on your location, you may have rights to:

- Access, correct, delete
- Object or restrict processing
- Data portability
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with your data protection authority

To exercise rights, contact [email protected]

8) Children's Privacy

Our Services are not intended to store information for children under 13, or minors under the legal age of consent/contract in their area. For these people, a parent/guardian should manage the account, provide information, and supervise use.

If you believe a child has provided personal information without appropriate consent, contact us and we will address it.

9) International Transfers

We are based in the United States. Your information may be processed in the U.S. or other countries where our service providers operate.

Please note that this means that your information may be under the jurisdiction of U.S. data laws, which may under some circumstances require compliance in sharing your data for government investigations.

10) Security

Both us and our operators use reasonable safeguards designed to protect information. However, no system is perfectly secure, so please do not reuse passwords or enter ultra-private information that is not necessary

11) Changes to this Policy

We may update this policy from time to time. The "Last Updated: " date reflects the newest version.

12) Contact

Privacy questions/requests: [email protected]
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